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Enforcement and Compliance (E&C) Division


Alleged violations of Arizona law are reviewed by and processed through the Enforcement and Compliance (E&C) Division.  The division refers some matters for hearing, negotiates settlement of others and follows up and enforces compliance with ordered terms.

E&C reviews investigative files pertaining to criminal histories and allegations of law and rule violations by licensees, applicants for licensure and others.  “Licensees” include salespersons and brokers, subdividers, unsubdivided land developers, cemetery, time-share and membership campground operators, and real estate school administrators and instructors.

On receipt of investigative files, the division may resolve substantive allegations of real estate violations through stipulated settlement (consent order/accelerated settlement agreement), or may refer the file for administrative hearing or mediation.  It may be appropriate for the Department to take an “appealable agency action,” to deny or suspend approval or licensure, or to issue an order to “cease and desist”.  The action taken is dependent upon the facts and seriousness of the alleged violations, the potential for harm to the public, and any aggravating or mitigating circumstances, including previous violations by the parties involved.

The manner in which contested cases and appealable agency actions are handled is prescribed by Arizona Revised Statutes (“ARS”) and Arizona Administrative Code (“AAC”), (a.k.a. the Commissioner’s Rules).  See ARS §§ 41-1061, et seq., and 41-1092, et seq., Administrative Proceedings; Title 32, Chapter 20, Real Estate § 32-2101, et seq. and the Commissioner’s Rules R4-28-101, et seq.  The Office of Administrative Hearings (“OAH”) has adopted rules to further clarify procedures for hearings R2-19-101 et seq.

To contact the Enforcement & Compliance Division, click here.


Alert:-

Cease and Desist order for July 21, 2014.



Alert:-

Cease and Desist orders for July 2014.



Alert:-

Cease and Desist orders for May 2014.



Alert:-

On March 18, 2014, the Department of Real Estate issued a Cease and Desist order directing Dale M. Gorny and Arizona Prime Estates, LLC to immediately cease and desist from engaging in any rental and/or leasing activity, as defined by A.R.S. §32-2101 et seq., and Property Management activity as defined by A.R.S. §32-2171 et seq., in any capacity whatsoever, directly or indirectly within the State of Arizona, without first complying with all applicable laws and rules. The order can be viewed through the Department’s website here.

The Department cannot provide legal advice regarding questions or issues regarding contracts or other dealings with Dale M. Gorny and Arizona Prime Estates, LLC. Any questions or issues regarding contracts or other dealings with Dale M. Gorny and Arizona Prime Estates, LLC should be directed to Dale M. Gorny and Arizona Prime Estates, LLC or to your personal legal representative. If you do not have an attorney you may wish to contact the Arizona Bar Association’s AZ Law Help www.azlawhelp.org.



Alert:-

On June 7, 2013, the Department of Real Estate issues a Cease and Desist order directing June B. Jochum and JB Jochum & Associates to immediately cease and desist from engaging in any real estate activity, as defined by A.R.S. §32-2101 et seq., in any capacity whatsoever, directly or indirectly within the State of Arizona, without first complying with all applicable laws and rules.  The order can be viewed through the Department’s website here.

The Department cannot provide legal advice regarding questions or issues regarding contracts or other dealings with June B. Jochum or JB Jochum & Associates.  Any questions or issues regarding contracts or other dealings with June B. Jochum or JB Jochum & Associates should be directed to Jochum or JB Jochum & Associates or to your personal legal representative.  If you do not have an attorney you wish to contact the Arizona Bar Association’s AZ Law Help at www.azlawhelp.org.



Alert:-

On April 22, 2013, the Arizona Department of Real Estate issued a Cease and Desist order directing Dawn Audra Anderson and Maricopa Properties, LLC, to immediately cease and desist from engaging in any real estate activity, as defined by A.R.S. §32-2101 et seq., in any capacity whatsoever, directly or indirectly within the State of Arizona, without first complying with all applicable laws and rules.  The Department cannot provide legal advice or advisement regarding questions or issues regarding contracts or other dealings with Maricopa Properties, LLC.  Any questions or issues regarding your contracts or other dealings with Maricopa Properties, LLC should be directed to Maricopa Properties or to your personal legal representative.  If you do not have an attorney you may wish to contact www.azlawhelp.org.  If you were an owner or tenant, you may also wish to contact the Victim Advocate at the Arizona Attorney General’s office at (602) 542-8475.  The order can be viewed through the Department’s website here.



Alert:-

On August 20, 2012, the Department of Real Estate issued a Cease and Desist order directing Phyllis A. Burgess and Arrowhead Property Management, LLC, to immediately cease and desist from engaging in any real estate activity, as defined by A.R.S. §32-2101 et seq., in any capacity whatsoever, directly or indirectly, within the State of Arizona, without first complying with all applicable laws and rules.  The order can be viewed through the Department’s website here.

Click here to view a letter from Commissioner Judy Lowe.



Alert:-

On September 4, 2012, the Department of Real Estate issued a Cease and Desist order to George W. Glover, holder of license number BR043051000; Cassandra Leigh Arnold, holder of license number BR521366000; Rathbun Realty, Inc., holder of license number CO521767000; and Rathbun Property Management Inc. dba Rathbun Property Management, holder of license number CO644222000, directing that all named respondents immediately cease and desist from engaging in any real estate activity, as defined by A.R.S. §32-2101 et seq., in any capacity whatsoever, directly or indirectly, within the State of Arizona, without first complying with all applicable laws and rules.  The order can be viewed through the Department’s website at 13F-DI-059 Rathbun et al C&D.

The Department cannot provide legal advice regarding questions or issues regarding contracts or other dealings with Rathbun Realty, Inc. and/or Rathbun Property Management Inc.  Any questions or issues regarding your contracts or dealings with Rathbun Realty, Inc. and/or Rathbun Property Management Inc. should be directed to Rathbun Realty, Inc. and/or Rathbun Property Management Inc. or to your personal legal representative.  If you do not have an attorney, you may wish to contact the Pima County Bar Association, Lawyer Referral Service at Pima County Bar Association Lawyer Referral or by telephone at (520) 623-4625.

Click here to view a letter from Commissioner Judy Lowe.



Alert:-

On June 15, 2012, the Department of Real Estate issued a Cease and Desist order directing Mary Riordan Karlsson, Sven Karlsson and Properties R Us, LLC to immediately cease and desist from engaging in any real estate activity, as defined by A.R.S. §32-2101 et seq., in any capacity whatsoever, directly or indirectly, within the State of Arizona, without first complying with all applicable laws and rules.  The order can be viewed through the Department’s website here.

The Department cannot provide legal advice regarding questions or issues regarding contracts or other dealings with Properties R Us, LLC.  Any questions or issues regarding your contracts or dealings with Properties R Us, LLC should be directed to Properties R Us, LLC or to your personal legal representative.  If you do not have an attorney, you may wish to contact the Maricopa County Bar Association, Lawyer Referral Service here or by telephone at (602) 257-4434.

Click here to view a letter from Commissioner Judy Lowe.



Alert:-

On January 13, 2012, the Department of Real Estate issued a Cease and Desist order to Primary Residential Management, LLC, directing that the company immediately cease and desist from engaging in any real estate activity, as defined by A.R.S. §32-2101 et seq., in any capacity whatsoever, directly or indirectly, within the State of Arizona, without first complying with all applicable laws and rules.  The order can be viewed through the Department’s website at http://services.azre.gov/publicdatabase/DetailOrder.aspx?Id=6477 .

Additionally, on January 13, 2012, the Department of Real Estate issued an Order of Summary Suspension against broker’s license BR009310000 held by Kevin Neal Ross.  At the time of the summary suspension, Ross was employed as the Designated Broker for Primary Residential Management, LLC.  The order can be viewed through the Department’s website at http://services.azre.gov/publicdatabase/DetailOrder.aspx?Id=6476 .

The Department cannot provide legal advice regarding questions or issues regarding contracts or other dealings with Primary Residential Management, LLC.  Any questions or issues regarding your contracts or dealings with Primary Residential Management, LLC should be directed to Primary Residential Management, LLC or to your personal legal representative.  If you do not have an attorney, you may wish to contact the Maricopa County Bar Association, Lawyer Referral Service at http://www.maricopabar.org/displaycommon.cfm?an=16 or by telephone at (602)257-4434.

Click here to view a letter from Commissioner Judy Lowe.